Description

The target classification is not shown on MASS or the classification changes while the target moves.


Possible Cause

The camera isn't set to auto-tracking mode

Check the camera's auto-tracking status.


Camera related issues such as: dirty lenses, poor illumination, camera malfunction

Ask the customer's field technician to check the camera.


Note: If the camera would eventually get replaced here are the main possible scenarios:

A. Replacing camera with same model - only calibration would be required.

B. Replacing camera with different model would require Magos Support to schedule a remote session in order to prepare a new.


Bad radar and/or camera calibration might result in a target appearing out of frame. 

Perform fine-tunning, contact help@magosys.com for further assistance.