Support Center

General 4

• List of PTZ Cameras Compatible with MASS
• List of Integrations Supported by MASS
• MASS Video Stream (MVS) – Windows Installer
• NTP Configuration and Time Synchronization Overview

Getting Started 10

• Tutorial: How to Update Your MASS License
• MASS Boundary Lock – Large Site Engineering Guide
• Download and Install MASS for Windows
• Tutorial: MASS Activation and Registration
• MASS Keyboard Shortcuts

View all 10

Release Notes 0

Known Issues 0

Getting Started 4

• AI Appliance: Primary and Secondary Ethernet Ports
• AI Appliance: Enabling ONVIF Authentication
• How to set a static IP on the AI Appliance?
• AI Appliance: HTTPS and Certificate Setup for MASS

Q&A 2

• FAQ: Camera Recommendations for AI Appliance Classification
• FAQ: AI-Appliance Network Configuration

Release Notes 0

Known Issues 0

Tutorials 4

• Genetec RSA - ISG Integration - Resources
• Genetec RSA - ISG Integration - Q&A
• Genetec RSA - ISG Integration - Configure Intrusion Events Overview
• Genetec RSA - ISG Integration - Investigate RSA Events

Getting Started 5

• Radars Sync Table
• Calculating Magos Radar Performance on Poles in Strong-Wind Conditions
• Sirius Radars: HTTPS and Certificate Setup for MASS
• How to Allow Radar Manager Through Windows Firewall
• Configure Radar Time for TLS/HTTPS Success

Release Notes 0

Known Issues 0

AI Troubleshooting 1

• MASS Target Classification: Troubleshooting

Radar Troubleshooting 1

• Radar Appears Disconnected in MASS

Cameras Troubleshooting 0